The Better Business Bureau always recommends that you obtain at least three quotes before choosing a renovator. Today, it’s very easy to go online and search for companies specialising in doors, windows, siding or whatever you require, in order to find three companies to provide estimates. At Greg Martineau Projects, we’re perfectly happy to provide quotes alongside our competitors. However, we never claim that we’ll beat all competitor prices. While profitability is certainly important, we pride ourselves on our reputation and reliability. After all, a ten-year warranty has no value at all, if the renovation company is no longer in business to honour it.
A Solid Reputation
Most of our first time customers will get three estimates for their project. Many of them will also inform us that our bid isn’t the lowest. However, they usually let us know that we’re competitive and choose us because the price difference is minimal, compared to our competitors. Their decision is also based on our impeccable reputation.
At Greg Martineau Projects, our company operation is designed to complete up to 2000 homes per year. We have a real person answering the phone or following up on leads generated from our website. Our salespeople visit to inform you of your options and to offer you a competitive price. We have a purchasing department to assure you that your product was properly ordered. Our scheduling department keeps customers informed of the status of the job. We have a construction management department, which is supported by our full-time installation and service departments. Our warehouse receives and inspects your product and batches it with the proper caulking, coil and casings. Finally, we have an accounting department to manage our cash flow and report our profit and loss.
A Wealth of Experience
Greg Martineau Projects has been in business for almost 20 years. Our goal isn’t to present the lowest bid. Our goal is to be the company that does the job right, while also being profitable enough to assure our customers that we can stand behind our work in the long term. Our extensive experience has shown us the importance of the roles played by all our company’s departments, to keep the order moving and fulfill our obligations to our customers.
We often hear that that a competitor’s bid is low because the company has no overhead. That may be true, but at Greg Martineau Projects, we don’t have big administration departments just because we think it’s cool. We truly believe that those departments are essential to “doing it right”.
We’re not a fly-by-night company or a small company with little overhead. We’re a well-organized company with great people. Our estimate might be between 5% and 10% higher than our competitors, but we always offer added value. Our people, processes and strict adherence to core values will always result in us exceeding your expectations.
Some Things Never Change
John Ruskin, one of the Victorian era’s leading thinkers, who wrote on such topics as art and architecture, once said:
“It’s unwise to pay too much, but it’s worse to pay too little. When you pay too much, you lose a little money, that’s all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business prohibits paying a little and getting a lot.It can’t be done.”
Times may change, but these basic principles remain. It’s certainly something to bear in mind, when you’re getting those three quotes for your upcoming project.