- The homeowner signs the contract of work and pays the deposit
- The homeowner is given an approximate time for the install
- The homeowner will be updated on the status of the install
- Our warehouse receives the product, inspects it for any shipping damage, and checks that we have everything we need to complete the install
When all your windows, doors and other materials have been received at our warehouse, our scheduling department will contact you to confirm and exact day and time for your project to begin.
Prepare your home for our installers
To prepare for our arrival, all window coverings and hardware need to be removed. Furniture must be pushed back, to allow clear access to the windows. Inside your home, our installers need enough room to be able to swing a hammer.
Outside, lawn furniture, BBQs and other equipment also needs to be moved clear of the working area. While we do provide drop cloths for your floors, you may want to cover some of your furniture, since it can become dusty. There will also be wall vibrations during the installation, so you may want to remove pictures and other fragile objects from nearby walls and tables.
What's not supplied by GMP
Passage sets, deadbolts and doorbells are not supplied. If you’re having new doors installed, you’ll need to provide new lock sets and passage sets for the day of installation. We can’t guarantee that any of your existing hardware will be reusable. What's more, if you’d like a new lockset keyed the same as an existing one, you should discuss this at the time of purchase with a hardware specialist.
Existing storm doors usually won’t fit your new doors. If you’re buying new window coverings, don’t purchase these before your new windows are installed. We can’t guarantee that any new blinds you purchase before installation will fit in your new windows.
If your home is equipped with an alarm system, it’s your responsibility to notify the alarm company, prior to the start of the renovation. Alarm sensors that are located on existing windows and doors will need to be removed, before being reinstalled on their new windows and doors by an alarm professional.